We read every message, because three people run this site and the inbox does not get very busy. Corrections on wagering multipliers or deposit minimums are the fastest to action — 48 hours at most.
For casino corrections, please include the casino name and the exact claim you believe is wrong. For general questions about the $1 tier or our methodology, anything goes.
Monitored 09:00–18:00 NZST Monday to Friday. Weekend emails get queued for Monday response.
We commit to turnaround on factual corrections within 48 hours of receipt. Wagering multipliers, deposit minimums and withdrawal windows are the most common correction topic and the fastest to address.
If you need immediate harm-minimisation support, the Gambling Helpline NZ is free and 24/7:
0800 654 655For self-exclusion across the casinos we list, contact them directly — every shortlisted site honours multi-operator exclusion requests routed through the Helpline.